Personen

BIN-M | 2. SS 2026 | Business Architecture | IL

PhD in Information Systems at the Department of Industrial Engineering and Innovation Sciences. TU Eindhoven. The Netherlands.
https://research.tue.nl/en/publications/service-dominant-business-design

Google Scholar profile
https://scholar.google.com/citations?user=zMUe040AAAAJ&hl=en&oi=ao

• Guiding Process Mining Projects with the IPMM Framework: A Case Study with a German Manufacturer
  Process mining is a transformative approach that leverages event data from disparate information systems to discover, improve performance, and ensure compliance of business processes. Bridging the gap...
  2024
• Leveraging Sentiment Analysis and Reporting for Re-designing Business Processes Using Large Language Models: A SentiProMo Case Study in Airline Check-In Processes
  Softic, S., Lüftenegger, E., Resanovic, D., Softic, S., Popan, A. (2024). Leveraging Sentiment Analysis and Reporting for Re-designing Business Processes Using Large Language Models: A SentiProMo Case...
  2024
• Business Process Digitalization Tracking and Monitoring: An Heuristic Software-Based Approach
  In this paper, we introduce a software-based heuristic approach for scoring the grade of digitalization for business processes modeled in BPMN: The DigiTrack tool. Our tool enables the measurement of...
  2022

• Best of Theorie und Praxis: Mit Gefühl und KI zu besseren Prozessen
  

• Best Industrial Paper Award
  2022